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Reputation Management

Having positive reviews online is critical to the process of growing a business. In today’s world, online reviews are the “new” neighborly and reliable word-of-mouth. The only difference between what is now and what was then is simply the reach and frequency of this exposure. Customers are less apt to purchase a business’ products or services if there are bad or lacking reviews. This holds true with near certainty if there happen to be alternative options with positive reviews. We focus on an extremely effective method of proactive and reactive reputation management that ensure the procurement or positive and the suppression of negative reviews

Proactive:

  • Scheduled review audits across all platforms.
  • Scheduled monitoring of ratings and reviews.
  • Apply on-location and on-site strategies.
  • Perform scheduled outreach to existing customers.

Reactive:

  • Flag and request removal of all erroneous reviews.
  • Guide constructive and immediate online responses.
  • Apply strategies to suppress negative reviews.
  • Crisis management.
SEO
Social Media Management
Reputation Management
Online Advertising
Graphic Design
Web Design & Development